Privacy Policy

Privacy Policy

Last Updated: March 11, 2025

At Happy Counters (happycounters.com), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us online or offline. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping address, billing address, and payment details.
  • Browsing Information: We automatically collect data such as your IP address, browser type, device information, pages visited, and time spent on our site through cookies and similar technologies.
  • Communications: Information you provide when you email us, fill out forms, or engage with us on social media (e.g., Facebook: https://www.facebook.com/HappyCountersBD).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping unique souvenirs, ethnic gifts, and antiques to you.
  • Communicate with you about your purchases, account, or inquiries.
  • Improve our website, products, and customer experience.
  • Send you promotional emails or updates about Happy Counters (you can opt out anytime).
  • Prevent fraud and ensure the security of our site.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

  • Service Providers: Third parties who assist with payment processing, shipping, website hosting, or marketing (e.g., Bkash, courier services).
  • Legal Requirements: Authorities if required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of Happy Counters, your information may be transferred as part of the business assets.

4. Cookies and Tracking

We use cookies to enhance your shopping experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.

5. Your Choices

  • Account: Update your personal details anytime by logging into your account on happycounters.com.
  • Marketing: Opt out of promotional emails by clicking “unsubscribe” in the email or contacting us.
  • Access: Request access to or deletion of your personal data by emailing us (see Contact Us below).

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Third-Party Links

Our website or Facebook page may contain links to external sites (e.g., payment processors). We are not responsible for the privacy practices of those sites—please review their policies separately.

8. Children’s Privacy

Happy Counters is not intended for individuals under 13. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.

9. International Users

If you are outside our operational region, your data may be transferred to and processed in our country. By using our site, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated “Last Updated” date. Please check back regularly.

11. Contact Us

If you have questions about this Privacy Policy or your data, please reach out:

Thank you for choosing Happy Counters. We’re here to make your shopping experience safe, secure, and delightful!

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